About IT @SMC

Welcome to the Information Technology website!  We provide the services, support and infrastructure for the academic, business, and residential activities that abound on our campus.  Whether you're learning in a classroom, working in a computer lab, relaxing in the residences or studying abroad, IT is here to help! Learn about us in the IT department web pages.


Check here frequently for important IT alerts!

IT Alert!

Beware of email scams (phishing attacks) asking for password information.  Please remember to NEVER give out your account name and password.  If you receive a suspicious email, please forward it to ithelp@smcvt.edu so that we can take steps to prevent phishing attacks from impacting our email services and network security.  Thank you.

Information Technology Helpdesk
802-654-2020 / ithelp@smcvt.edu


News from the IT Staff

Helpdesk Holiday Hours (week of November 23rd)

  • Monday - 7:30AM to 7:30PM
  • Tuesday - 7:30AM to 4:00PM
  • Wednesday-Friday - closed

Customer Satisfaction Index Results - October 2009 
    A top score of 5 = very satisfied.

  • Courtesy  4.96
  • Knowledge  4.91
  • Timeliness  4.68
  • Quality  4.74
  • Overall  4.81

   Congratulations go out to our Helpdesk student staff; they scored perfect 5's across all areas!

New to Saint Michael's network?  Visit our Student Guide.
Got a computer problem, view our Help Desk for some friendly assistance.
Learn more about the people supporting your IT systems through our IT Department pages.